PRIVACY POLICY

1. CONTRACT BETWEEN CUSTOMER AND VANS OF NORWAY AS

By using these web pages the customer accepts the terms and conditions as well as the information on them. The customer accepts that he/she will not use the information obtained here for forbidden or unlawful purposes or activities. If you do not agree with the terms and conditions, you are asked not to use these web pages.

 

2. USE OF INFORMATION AND PRIVACY PROTECTION

Vans Of Norway AS respects and safeguards your privacy. We follow the guidelines of the GDPR (General Data Protection Regulation) provided by the EU comission. During the business process we shall use the information necessary to carry out the booking as well as the information related to your travel. The information that will be used is that provided by you of your own free will. We pledge that we shall not sell, announce or disclose this information to third parties, but some information is being used in third party platforms in order to be able to deliver the sufficient service to the customer. The collected demographic data will be disclosed to our media partners, to professionals and advertisers and are not related to any personally identifiable details. In order to provide special services, we may cooperate with a third party. A third party will have access to names and other contact details necessary to provide the requested services only when the customer registers for these services. A third party is not allowed to use personal information except for the purpose of providing the requested services. The information will be used in compliance with the privacy policy that was valid at the time when that information was collected. If you notice that Vans Of Norway AS has not complied with these principles or if you have any other objection with regard to our business process, you may inform us at booking@vansofnorway.com and we shall make a maximum, economically acceptable, effort to investigate and rectify the irregularities promptly.

 

3. BOOKING ENQUIRY

During the booking process the user of our web pages is asked to complete a booking enquiry containing some contact details (names, telephone number and e-mail address). These details are used solely for the purpose of contacting the customer. They will be used by and will be accessible to partners only, i.e. contractors, like hotels and agents, in order to deliver documents and carry out the services. Information relating to payment is under special protection and will only be accessible to banks or credit card companies in order to authorize the payment. When a booking is confirmed, confidential information from from the user is stored in the company Gmail account inbox, company google calendar, wix hotel booking system, stripe payment system and Tripletex accounting platform. All information is protected by Vans Of Norway AS and the platform provider itself. 

 

4. LOG DATABASES

We use IP addresses (cookies) in order to analyze trends, to process webpages, to track customer flow and collect wider demographic data. IP addresses are not related to any personally identifiable information whatsoever.

 

5. LINKS

These webpages contain links to other websites. You should be aware that Vans of Norway AS cannot be held responsible for the privacy policy on those websites. Please read the privacy statements of each website that collects personal information. This Privacy statement applies solely to information collected on these web pages.

 

6. NEWSLETTER

By providing us with your contact details, such as name and e-mail address, you make it possible for us to send you newsletters. However, you will always be in a position to remove yourself from the mailing list.

 

7. SECURITY

These web pages are taking all necessary measures to protect customer personal information. Entering confidential information via these web pages is protected on-line and off-line. If customer confidential information (such as personal information) is required on our registration form, it is encrypted and protected by the SSL protocol. During the stay on a protected web page, the padlock icons at the bottom of Internet browsers, like Internet Explorer and Netscape Navigator, are locked as opposed to unlocked or open icons during a normal search of our web page. Besides using SSL encryption in order to protect customer information on the Internet, we are making every effort to protect the same information off-line. Access to all customer information, not only to the aforementioned confidential information, is limited. The confidential information is accessible only to employees who need them in order to provide the requested service. 

 

8. AMENDMENTS /UP-DATES TO PERSONAL DETAILS

If a customer need to change any personal information in our system, or no longer wants Vans Of Norway AS to store any of its personal information, all information will be handed back and all traces will be deleted. A list of all confidential information from each system will be delivered to the customer in addition to a description of what is being done to delete the stored information.  

 

9. INFORMATION ABOUT CHANGES

In the event that we decide to change our privacy policy, the information will be published on our home page so that the customers may always be informed about the information we collect, the way we use it and under what conditions, if there are any, we disclose it. If at any time we should decide to use personal information in a way different from that stated at the moment that the information was collected, we shall notify the customers via e-mail. The customers will be in a position to approve or not of our use of that information in a new manner. The information will be used in accordance with the privacy policy valid at the time the information was collected.

 

10. LIMITATION TO PERSONAL, NON-COMMERCIAL USE

These web pages are intended for customer personal, non-commercial use. Users are not allowed to exchange, copy, disseminate, display, release or in any other manner whatsoever transfer or sell any information, service or product displayed on these pages without a written consent of Vans Of Norway AS

SECURE PAYMENT:

CONTACT INFORMATION OSLO:

TEL: +47 41 01 02 65

E-MAIL: oslo@vansofnorway.com

CONTACT INFORMATION LOFOTEN:

TEL: +47 99 47 06 63

E-MAIL: lofoten@vansofnorway.com

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RESERVED 2020